Dohrn Transportation tracking is a vital tool for businesses and individuals who need real-time updates on their shipments. As logistics and timely delivery play crucial roles in supply chain management, understanding how to effectively use Dohrn Transportation’s tracking system can significantly enhance your operational efficiency. This guide delves into the nuances of tracking shipments, offering expert insights and tips to ensure you can monitor your deliveries accurately and effectively.
Dohrn Transportation provides a robust tracking system designed to give you detailed information about the whereabouts of your goods from the moment they leave the warehouse until they reach their destination. Whether you’re a small business owner managing your inventory or an individual waiting for a critical delivery, Dohrn’s tracking system is engineered to keep you informed every step of the way.
Contents
- 1 Dohrn Customer Service & Phone Number
- 2 History and Overview of Dohrn Transportation
- 3 FAQ’s For Dohrn Transportation
- 3.1 1. How can I Schedule a Pickup from Dohrn Tracking Services?
- 3.2 2. How does the Time Tracker Calculator of Dohrn Tracking work?
- 3.3 3. What does Dohrn Transfer do?
- 3.4 4. How do I file a claim with Dohrn?
- 3.5 5. Who owns Dohrn Trucking?
- 3.6 6. How can I create a Customer Bill?
- 3.7 7. How can I calculate the density of the shipping product?
- 4 Recent Posts
Dohrn Customer Service & Phone Number
Department | Details | Contact Information |
---|---|---|
Corporate Office | Dohrn Transfer Company 625 3rd Avenue Rock Island, IL 61201 | Toll-free: (888) 364-7621 Local: 309-794-0723 Fax: 309-794-1693 |
Customer Service | Hours: Monday – Friday, 7:00 AM – 4:30 PM CT | Toll-free: (800) 747-3507 Email: customerservice@dohrn.com |
Rates | Hours: Monday – Friday, 7:00 AM – 4:00 PM CT | Toll-free: (800) 747-3506 Email: rates@dohrn.com |
Pickup Requests | Available hours not specified | Contact details not provided |
History and Overview of Dohrn Transportation
Dohrn Transportation, originally known as Dohrn Transfer Company, has a rich history that dates back to 1921. Founded by Charles Dohrn in Rock Island, Illinois, the company started with a single wood-slatted truck and one route, embodying the quintessential small start-up that grew into a significant player in the transportation industry. The ethos of Dohrn was built on a foundation of close attention to employee welfare and listening to customer needs, values that have remained at its core through the decades.
The company saw a significant transition when it was sold to Tiger International in 1981, but it continued to thrive under the leadership of Gary Dohrn, Charles’ grandson. Gary expanded the company’s services, adding less-than-truckload (LTL) shipping to its offerings. This expansion proved to be a pivotal move, as by the time Dohrn joined the Pitt Ohio Transportation Group in 2014, it had grown to operate with over 500 power units and 1,200 employees across 9 states with 23 terminals.
FAQ’s For Dohrn Transportation
1. How can I Schedule a Pickup from Dohrn Tracking Services?
To schedule a pickup with Dohrn Tracking, follow these straightforward steps:
- Online: Visit the official Dohrn website and navigate to the ‘Pickup Requests’ section. Here, you can fill out a detailed form specifying your pickup details, including location, time, and type of goods.
- Phone: Call Dohrn’s toll-free number dedicated to pickup requests. Ensure you have all necessary information handy, such as your account details, pickup location, and a brief description of the shipment.
- Email: You can also request a pickup via email by sending your request details to the customer service email provided on their website.
2. How does the Time Tracker Calculator of Dohrn Tracking work?
Dohrn Tracking’s Time Tracker Calculator is a tool designed to estimate the transit time for shipments. Here’s how it operates:
- Input Details: Users input the origin and destination ZIP codes along with the shipment date.
- Calculation: The calculator uses historical data and current logistics parameters to estimate the arrival time.
- Output: It provides an estimated date and sometimes the time of arrival for the shipment, helping planners and customers manage schedules effectively.
3. What does Dohrn Transfer do?
Dohrn Transfer specializes in logistics and transportation solutions primarily in the Midwest. Here’s a breakdown of their core services:
- Freight Transportation: They handle LTL (Less than Truckload), full truckload, and intermodal freight.
- Expedited Services: For urgent deliveries, Dohrn offers expedited shipping ensuring faster delivery times.
- Warehousing: They provide warehousing services that include storage, inventory management, and order fulfillment.
4. How do I file a claim with Dohrn?
If you need to file a claim for lost or damaged goods with Dohrn, follow these steps:
- Documentation: Gather all necessary documents, including the bill of lading, photos of the damage, and any relevant correspondence.
- Claim Form: Download and fill out the claim form available on Dohrn’s website.
- Submission: Submit the completed form along with your supporting documents through the contact methods specified on the website, typically via email or mail.
5. Who owns Dohrn Trucking?
Dohrn Trucking is a family-owned business, currently managed by the Dohrn family. The company has a rich history, emphasizing community ties and a commitment to quality service in the transportation industry.
6. How can I create a Customer Bill?
Creating a customer bill with Dohrn involves:
- Accessing the Account: Log in to your customer account on the Dohrn website.
- Entering Shipment Details: Input all relevant details of the shipment, including destination, weight, and any special requirements.
- Generating the Bill: Once all details are confirmed, you can generate the bill directly through the website, which can then be printed or emailed as needed.
7. How can I calculate the density of the shipping product?
To calculate the density of your shipping product, follow these steps:
- Measure Dimensions: Measure the length, width, and height of the package.
- Determine Volume: Multiply these three dimensions (length × width × height) to find the cubic volume.
- Weigh Your Package: Weigh the package to determine its actual weight.
- Calculate Density: Divide the weight by the volume to get the density, which is typically expressed in pounds per cubic foot.
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